Do you want to be part of an ambitious team at the forefront of vehicle telematics technology? Do you have an affinity for software and would you like to use your technical knowledge to help our customers solve various issues? Then Fleetassist is looking for you!
Fleetassist is an innovative player in the field of vehicle telematics and offers solutions such as track & trace, trip registration and fleet management. As a Software Support Employee at Fleetassist, you will be the first point of contact for our customers when they have questions about our software. You will be responsible for supporting customers in solving technical problems and providing instructions and support to customers and partners.
What will you do?
- You will provide technical support to our customers and partners via phone, email and remote desktop support.
- You will ensure that our built-in equipment is tested remotely.
- You will assist customers in implementing our software on their systems.
- You solve technical problems with the software.
- You will create work orders for the mechanics and instruct them during equipment testing.
- You will contribute to improving the quality of our software and services by collecting and sharing feedback with the development team.
- You will instruct customers and partners on the use of our software.
What do we offer?
- A challenging position in an innovative and rapidly growing organization.
- The opportunity to further develop yourself in the world of vehicle telematics.
- An informal working atmosphere with a close-knit team of professionals.
- An independent position with a lot of freedom, responsibility and development opportunities.
- In addition to a good salary, a more than good benefits package appropriate to your knowledge and experience.
What do we ask?
- A completed MBO or HBO education. In the direction of ICT is a nice bonus.
- Minimum of 2 years experience in a similar support position.
- That you enjoy working with colleagues.
- That you have experience and/or affinity with Software As A Service environments.
- Excellent communication skills and a customer-oriented attitude.
- An analytical and solution-oriented mindset.
- Command of the Dutch and English languages.
Do you recognize yourself in the above profile and would you like to be part of our ambitious team? Then send your CV and motivation letter to werken@fleetacces.nl We look forward to receiving your application!
